Website assistant

Your AI employee, serving visitors on your website

Publish an employee trained by your team on any website. It recommends real products from your catalog, answers questions about shipping, exchanges and returns, and you supervise every conversation.

Create a free account See how to install it

https://mitienda.com

Sofía

Online salesperson

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Works with your platform

Magento / Mage-OS
Adobe Commerce
Shopify
WooCommerce
WordPress
VTEX
Custom website

Brands and logos belong to their respective owners and are shown only to indicate compatibility.

An employee on your team, not a generic chatbot

Sells with your catalog

The E-commerce Assistant searches published products, compares variants and shares the real link. It shows availability without revealing your exact stock.

Handles questions and after-sales

Customer Service and After-Sales answer about shipping, exchanges, returns and policies using only the training you marked as customer-facing.

Safe and under control

It doesn't check orders or ask for personal data, doesn't use the employee's internal tools and has daily question limits. You see every conversation and its usage.

Choose where it reads your products from

The catalog is optional. It always answers with your training and, if you want, with real products too.

Training only

Ideal for sites without an online store: it answers with your policies, FAQs and services.

Product feed

Use the Google Merchant (XML) feed or a CSV your site already publishes. It refreshes automatically every few hours.

Connected store

Connect Tiendanube, Magento, Adobe Commerce or Mage-OS and the assistant checks the catalog live.

How to put it to work

In a few minutes, from your ContrataUnaIA account.

Step 1

Hire a customer-facing employee

In My employees, hire an E-commerce Assistant to sell, or a Customer Service or After-Sales Specialist to answer questions. Give it a name: that is what your visitors will see.
Step 2

Train it with customer information

In Training, add shipping, exchanges, payment methods, hours and contact details. Mark each piece of knowledge as customer-facing and assign it to the employee: internal content never reaches the site.
Step 3

Publish it as a website assistant

In Website assistants, choose Publish assistant: select the employee, the catalog source, the welcome message, the color and the domains where it will be shown.
Step 4

Try it, copy the code and paste it into your site

Use the preview to chat with the assistant before publishing it. Then copy the script tag and follow your platform's guide.
```
<script src="https://contrataunaia.com/widget.js" data-widget-id="your-assistant-id" data-title="Online salesperson" async></script>
```

Step 5

Supervise and improve

In View conversations you find every question, the answer and the products it checked, without the visitor's personal data. If information is missing, add it to the training and the employee uses it from the next answer.

Install it on your platform

The code is the same for every site. Before pasting it, make sure your site's exact domain is listed in Authorized domains, with and without www if you use both.

1 In the admin, go to Online store → Design → Edit current design.
2 Open Footer.
3 Find Custom seals.
4 Paste the ContrataUnaIA code into the seal's JavaScript or HTML code field.
5 Publish the changes.

Authorize the store's own domain and also its Tiendanube domain, for example https://mystore.mitiendanube.com, if visitors can arrive through both.

Magento, Adobe Commerce and Mage-OS

1 In the admin panel, go to Content → Design → Configuration.
2 Edit the store view where you want to show the assistant.
3 Open Other Settings → Footer.
4 Paste the ContrataUnaIA code into Miscellaneous HTML and save the configuration.
5 Refresh the cache from System → Cache Management.

If your store enforces a restrictive CSP, add the ContrataUnaIA domain to script-src and frame-src.

Shopify

1 Go to Online Store → Themes and, on the published theme, choose Edit code.
2 Open the layout/theme.liquid file.
3 Paste the ContrataUnaIA code right before </body> and save.

To sell with your products, choose Product feed and use the Google feed URL generated by your store or your feed app.

WordPress and WooCommerce

1 Install a plugin to insert code in the footer, such as WPCode, or use your theme's equivalent option.
2 Create an HTML snippet placed in the site-wide footer.
3 Paste the ContrataUnaIA code, activate the snippet and save.

In WooCommerce you can use the Google feed generated by your feed plugin as the catalog.

VTEX or another website

1 Open the template shared by every page of your site.
2 Paste the ContrataUnaIA code right before </body>.
3 Publish the change and open your site to see the assistant's button.

If your site uses a CSP, allow the ContrataUnaIA domain in script-src and frame-src.

Frequently asked questions

Can I use the same employee on several sites?

Yes. Each employee can be published as one website assistant, and that assistant accepts up to ten authorized domains. If you need a different setup, hire another employee.

How much does it cost?

You pay once to hire the employee and each answer uses prepaid balance according to the actual work. Every website message requires enough balance, and there are daily limits per site and per visitor so spending never runs away.

Does it store my visitors' data?

It doesn't ask for personal data or store IP, browser or email. Anonymous conversations are deleted automatically after the retention period.

Can it see orders or add products to the cart?

No. On the site it only shares published products and answers with customer-facing training. If a question requires checking an order, it points to your contact channel.

Add your first website assistant

Create your account, hire a customer-facing employee and publish it on your site today.

Create a free account