AI employee vs chatbot
Both use artificial intelligence, but they do not solve the same thing. A chatbot answers messages; an AI employee fills a role, learns how your company works, uses tools with permission and is accountable.
Goal
Chatbot: Answer questions in a chat window.
Fill a role with defined work.
Knowledge
Chatbot: General instructions or a list of questions.
Its own training, separated into customer-facing and internal.
Tools
Chatbot: None, or generic integrations.
Registered skills and only the connections you enable.
Way of working
Chatbot: It only answers when someone writes to it.
It chats, runs background tasks, works on a schedule and receives emails.
Collaboration
Chatbot: It works in isolation.
It asks authorized coworkers for help and hands decisions over to people.
Control
Chatbot: It is hard to know what it answered and why.
Activity log, results and human approvals.
Cost
Chatbot: Usually charged as a monthly subscription.
One-time payment per hire and balance based on actual usage.
If you only need to answer frequent questions on your site, a chatbot may be enough. You can even start that way with ContrataUnaIA: the website assistant can be published using only your training.
Learn about the website assistant →Create your account, receive USD 2 to hire your first employee, and request a promotional USD 1 to try it.