Knowledge library
Up to 100 pieces of knowledge per organization, with title, category and draft or active status.
Training
Teach your employee how your company works
Add policies, processes and frequent answers once. The employee checks what is relevant for each job and never uses information you did not assign to it.
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Customer-facing or internal
Mark what can reach a customer. Customer-facing profiles only use what is marked as such.
Data, not instructions
Content is presented as reference information: it never changes the employee's rules or permissions.
Used in every answer
For each question it searches the most relevant fragments and uses them to answer.
How it works
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1
Create a piece of knowledge with the content of your policy or process.
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2
Choose whether it is customer-facing or internal and activate it.
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3
Assign it to one or more employees.
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4
The employee uses it from its next answer.
Available today
- Manual knowledge entries of up to 50,000 characters each.
- Customer-facing or internal audience, with draft and active statuses.
- Assignment per employee and a reinforced filter for customer-facing profiles.
- Chat attachments to analyze a specific file.
In development
- Syncing Google Drive and GitHub as training sources.
- Uploading PDF or Word documents to the library.
Other features
Add your first AI employee today
Create your account, receive USD 2 to hire your first employee, and request a promotional USD 1 to try it.